At GPS - Generic Part & Service, our company policies are designed to ensure a seamless experience for our customers while maintaining the highest standards of quality and service. These policies encompass various aspects of our operations, including product quality assurance, return and exchange procedures, and customer support protocols. For detailed information, please refer to the following links to our actual policies:

Code of Conduct

Quality

Code of Ethics

Community & Environment

Equity & Diversity

Communications & Social Media

Anti-Discrimination & Harassment

Our commitment to quality assurance ensures that all replacement parts meet rigorous performance standards. This policy is crucial in maintaining the reliability and efficiency of heavy machinery, which is essential for optimal operational performance.

The return and exchange policy outlines the procedures for customers to follow in the event that a product does not meet their expectations. This policy is designed to protect both the customer and the company, ensuring that all transactions are handled fairly and transparently.

For any further questions regarding our policies, please do not hesitate to reach out through our customer support channels. We are committed to ensuring that our policies serve the best interests of our customers while upholding the integrity of our operations.